The much-awaited ISO 9001 Certificate of Recognition has been awarded to Datablazers Inc. on 16 May 2017 at the company’s headquarters. This affirms DBI’s commitment to produce and to offer services of high quality standards. In October 2016, representatives from the United Registrar of Systems Limited (URS Certification), an independent ISO Certification body operating in more than 30 countries, conducted an Audit of Datablazers Inc. requirements to the ISO 9001:2015. The URS is also accredited by the United Kingdom Accreditation Services (UKAS) for assessing internationally agreed standards.
Details of the URS Audit confirmed the implementation and documentation of the organization’s Quality Management System. It states that DBI was commended for good practices such as projecting work space improvements to accommodate more complex operations, enhancing employee welfare by adding work benefits and incentives, improving customer relations through constant feedback and testimonials, and employing good marketing strategies. Prescription for further improvement on the different organizational levels was also indicated. Other audit findings include specific areas needing attention and preventive measures.
Since then, significant changes took place in the company operations in accordance with URS the recommendations indicated in the assessment. DBI has created new departments and integrated processes to enhance its systems. The developments are rewarding. The whole DBI team works smarter, and the organization has attained favorable outcomes during the past months.
ISO certification helps organizations validate their capacity to offer products and services of reliable and good quality. Compliance with the internationally set standards also enables them to simplify and to modify methods in order to operate more efficiently. The new ISO 9001:2015 edition published in September supersedes the 2000 and 2008 editions. Thus, certification bodies will have to migrate certificates to the new version during the three-year transition from September 2015 until September 2018.
Acting ISO Secretary-General Kevin McKinley expounds the main objective for the revision— globalization. Recently, global trade barriers have lessened. McKinley said, “Organizations are trading across borders more easily, and it is important that the standards reflect these types of changes.” He also forecasted further development in the international supply chains as technology influences increased expectations from businesses and customers. This eventually calls for more cohesive action, and the ISO 9001:2015 could help organizations adapt to the evolution.
According to Nigel Croft, Head of the ISO subcommittee, which reviewed and upgraded the standard, the new ISO 9001 is a progression of the previous versions. He states that the first editions of ISO 9001 (in 1987 and 1994) were quite prescriptive with many specific requirements for documented procedures and records. The latter version in 2000 and in 2008 focused on managing processes and required less documentation. The ISO 9001:2015 is another leap forward because it is less prescriptive and is more on performance output. It focuses on results rather than on processes how to achieve it. The latest ISO version utilizes management process, which incorporates the Plan-Do-Check-Act cycle in the whole organizational structure.
DBI has qualified for several international business accreditations and will continue to keep up with internationally set standards and policies to ensure that we remain customer-centered and competent in delivering consumer data services of the best quality.